BoonPets

After-Sales Services

Replacements, Discounts, Compensations, Refunds, we take the responsibility when business goes wrong.
Home » Expertise » After-Sales Services

Replacements, Discounts, Compensations.

We value the long term relationships with every customer. When defects, damages happens, we take our responsibility without hesitation to offer replacements, discounts or compensations. Working with Boonpets, you always sleep well at night.
after sales service

Business with Us is Safe

It happens in international trade that goods received were found damaged, defective or in wrong sizes or colors. We take the responsibility promptly and offer re-work costs, discounts and compensations without hesitation.
Re-work Cost
When goods arrived damaged slightly but still selleable by repairing. Re-working locally can be an option by client. We provide free parts and bear the labor cost.
Discounts
When goods are found defective but customer is willing to dispose at cheaper prices after evaluation, we offer attractive discounts.
Compensations
When products have functional defects or other major problems. We offer compensations. Money will be deducted in next payment or be refunded directly.

Succeed Together with Our Customers

We aim to work with clients based on long term relationship.