Our Products
Features:
Answer: Both. We keep over 180 designs of collar, leashes and harnesses in all sizes and colors in our warehouse. If you need the products in your own specifications and brands, we can produce according to your order.
Answer: If you order designs which we have available in stock, we can arrange shipment in 3 days. If we produce according to your required specification, the lead time is 35-40days.
Answer: We use different shipping methods according to size of order. For larger volumes we usually ship by sea to save shipping cost. For small volume we can ship by air or by sea, depends on customers’ preferences.
Answer: Shipping by sea, normally 15-30days. For air shipping, normally 7-10 days.
Answer: We are flexible and can work under different trade terms: FOB, CIF, EXW, DDU, DDP. You can choose the most appropriate terms under different situations.
Answer: We accept T/T, Paypal, Western Union, L/C at sight.
For sea shipping, the payment term is 30% deposit, balance against copy of B/L.
For air shipping, the payment term is 30% deposit, balance paid before shipment.
Answer: Refund is offered if you received the wrong products, or defective products. In this case, we can refund you the amount of wrong or defective items.